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Friday, 25 February 2011

Client Feedback

Hi Bruce

Well first let me say well done Bruce! You did a fantastic job and found us a dream holiday :)

The service we received from you from the start of our enquiry to our return has been first class. Pure Zanzibar should be very proud of it’s employees if they all work as well and efficiently as you.

Everything was as you had described it . You listened and understood what we were looking for in our holiday and really came up trumps. All the advice and information you gave us was accurate and very useful. I would have no hesitation in recommending either Pure Safari or Pure Zanzibar to anyone.

The flights all went smoothly, the Safari Camp in Selous was amazing. The game drive started from being picked up from the airstrip. And wow what a game drives we had!!! There was so much game at times it was difficult to know where to look first. The guide could not have tried harder to please and we saw everything we asked for from Warthogs to Lions!!! The people were all fantastic. I honestly could not fault the staff in any way they started our holiday with a swing they were such good fun and very friendly and helpful. The food was fab and the beer even better. If I really wanted to find fault the only thing I can possibly think of was the swimming pool could have used a little TLC. The river safari and the walking safari were both wonderful, very relaxed but full of information.

Ras Nungwi was very nice hotel with everything we could have needed. We had a wonderful time and once again the staff were faultless and the food very good. Iskaka was one employee who stood out. He was so helpful and welcoming without being in any way obtrusive it was a real pleasure to meet him.

Echo beach. Well that’s an experience all of it’s own!!! The snorkelling straight from the beach was amazing at high tide. As was the snorkelling trip arranged via their dive centre. The food was superb the people were a joy to be around. The accommodation was well thought out and heavenly with large beds on the veranda to lazy on whilst looking out over the bluest of blue seas. Or listen to the bush babies call as darkness falls.

Stonetown was great fun. Yes there were lots of people who wanted your attention and wanted to sell you an amazing array of stuff but at no time did I feel bothered or hassled in any way.
I would have liked to have spent more time there although the hotel was not for the faint hearted with the number of stairs to climb!!!! But I should have perhaps expected that, with the buildings being so old etc.

Thanks again Bruce it was a holiday which will always stand out for so many reasons – all of them good :)

Although the holiday was not cheap I really do feel that we had amazing value for money. Some of the places we went to and things we had the chance to see and do were the stuff dreams are made of.

Well done :)

Kind regards

Mandy (with the great big smile! )

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